A recent lawsuit questions the extent to which Denver-based HomeAdvisor screens contractors listed on the company’s website.
Aurora and Denver residents Carmen, Janis and Sean Wescott sued the company in Denver District Court this month, alleging HomeAdvisor featured Front Range Flooring and Remodeling LLC as a “HomeAdvisor Screened & Approved” contractor, despite the fact that Front Range’s owner is a felon and the company has been sued multiple times over allegedly shoddy work.
“HomeAdvisor either entirely failed to perform, failed to adequately perform, or blatantly ignored the results of, its purportedly comprehensive screening process” when it came to Front Range, the lawsuit reads.
HomeAdvisor declined to comment for this story, but noted it describes its screening process on its website.
Front Range and owner Serafim Dimitri Sofias also are named as defendants in the lawsuit, which was filed Aug. 1.
Reached by phone Thursday, a representative of Front Range, who declined to identify himself, took a reporter’s contact information and indicated he might hear from an attorney representing the company. No one called as of press time.
In their lawsuit, the plaintiffs say they hired Front Range to remodel an Englewood home after seeing the company listed on HomeAdvisor’s website, and paid Front Range approximately $200,000 between March and May of this year.
The plaintiffs allege that “the vast majority” of items for which Front Range was paid “were never completed at all or were done in an improper, negligent, fraudulent, or unsatisfactory manner,” and that the company “caused extensive water damage.”
The plaintiffs claim they repeatedly asked Front Range and owner Sofias to provide architectural plans, a copy of the company general contractor license and proof that permits had been issued for the work, but that the company never provided them and Sofias “became verbally abusive and aggressive” when approached about the issues.
The plaintiffs say in the lawsuit that they eventually learned Front Range had not obtained the necessary permits for the work from Englewood, and that they believe Front Range is not licensed to perform construction work anywhere in Colorado.
The plaintiffs allege Sofias is a convicted felon, and that HomeAdvisor had to have known about previous lawsuits against the company alleging “construction defects and negligence” because HomeAdvisor was also a defendant in at least two of the lawsuits.
“HomeAdvisor knew, from both its involvement in the aforementioned lawsuits and from the public information set forth above, that Sofias was a serial fraudster and con artist who had made a career of bilking home owners of their money,” the lawsuit reads.
The lawsuit accuses HomeAdvisor and Front Range of negligence and fraud, among other counts. Attorneys Vikrama Chandrashekar and Eric Liebman of Moye White are representing the plaintiffs.
HomeAdvisor is also being sued by a number of contractors who allege that the customer leads the company sells are “overwhelmingly bogus,” and by Denver radio host Tom Martino, who alleges that the company committed copyright infringement in select search engine ads. Neither case has been resolved, according to court records.
Editor’s Note: This story was updated after initial publication with the names of the attorneys representing the plaintiffs.