A Portland-based, on-demand healthcare provider is zooming into Colorado, and will be taking over a portion of Patagonia’s former space in LoDo.
Zoom+Care, which started as a neighborhood clinic in Oregon 13 years ago, is opening a location in Boulder this month, and plans to add four locations in Denver next year.
It already has more than 50 clinics in Oregon and Washington, and also plans to expand into Idaho next year.
“We want to really challenge the traditional status quo of the healthcare system, which is not transparent, is very hard to get an appointment with your personal care provider and specialists, and can be very confusing,” said CEO Torben Nielsen.
Zoom+Care’s Boulder clinic at 1650 28th St. is scheduled to open on Dec. 28, Nielsen said.
The company has also signed a lease for around 1,500 square feet at 1431 15th St. in LoDo, a portion of Patagonia’s former store. The outdoor apparel brand was there for 24 years before moving to 2600 Walnut St. in RiNo last December.
Brokers Kyle Framson, Stacey Glenn and Stuart Hall with Denver-based The Zall Company represented the landlords, and Ken Brown with Cushman & Wakefield represented Zoom+Care.
The clinic also plans to open a location at 1291 N. Pearl St. in Capitol Hill and two more near the University of Denver and in Arvada in the next six months.
Each Zoom+Care clinic has a staff of board-certified providers who cater to a broad range of illnesses and injuries. Patients are able to schedule their urgent, primary and preventive care services in the same day. Rather than having a primary doctor, patients can visit any of the team’s providers at any of its locations across the U.S.
There are also on-site labs and prescriptions, so patients can leave with medication in hand.
Zoom+Care puts a heavy focus on its app and online portal for scheduling, payments and medical records. Through the app, patients are able to see the estimated cost of their visit prior to arriving.
“Zoom+Care is an on-demand healthcare platform, and that means you schedule an appointment with a doctor that same day,” Nielsen said. “As a matter of fact, 80 percent of all of our patients see their doctor within four hours of scheduling their appointment, which usually takes two to three weeks in the traditional healthcare setting. Our model is the same-day appointment scheduling model and easy access. If your appointment is at noon, in 97 percent of cases we start right at noon.”
The company was acquired by Washington-based PeaceHealth in 2018, which has helped fund its growth of 25 clinics in Oregon and Washington over the past 18 months, as well as its expansion into the Northwest. According to Nielsen, Zoom+Care sees 350,000 patients annually.
“Now is actually the perfect time for us to open clinics,” Nielsen said. “During a pandemic, you really want to be in local communities and provide care for people and patients that are struggling through hard times. As vaccines start to get distributed, we think it’s a good time to be in these markets, get our hands on the vaccines, and administer it to our patients.”
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