Property restoration company to open region’s first ‘flood house training facility’

Delta Disaster Services is based in a 1,500-square-foot warehouse in Arvada. Mastous is building a house in the warehouse, where he’ll hold flood disaster trainings. (Photos courtesy Delta Disaster Services)

An Arvada-based property restoration company is set to make waves — and then fix the damage.

Delta Disaster Services, a franchise brand that offers fire and water damage restoration services, plans to open what it said is the Rocky Mountain region’s first “flood house training facility” in the spring.

The facility is being built in the company’s headquarters, a 1,500-square-foot warehouse at 5525 W. 56th Ave in Arvada, according to Mike Mastous, Delta founder and CEO.

“There’s 1,200 square feet in the back where I’m building a house, to code, which I’ll use to hold these sessions,” he said.

The training will involve flooding the house with 2,000 gallons of water.

“We’ll teach them how to remove the water progressively, in a way that doesn’t create damage and doesn’t remove materials from the home,” Mastous said. “We’ll focus on how to bring buildings back to what we call the ‘pre-loss condition,’ with normal moisture levels.”

There are only about 20 of these flood house training facilities in the country, according to Mastous. The facilities must be certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the governing body of the restoration industry.

Mike Mastous

Mastous said the flood house will benefit his franchisees, because those who complete the training become certified by the IICRC in Applied Structural Drying (ASD). Delta Disaster Services franchise owners are required to complete five IICRC certifications before opening.

“We encourage all our franchise owners and operators to take advantage of these classes, because we want them to gravitate towards education,” Mastous said. “But we also welcome insurance agents, the fire district and property management companies. Our training will teach them how to help customers or policyholders get through disasters.”

The new facility also will be able to simulate smoke and fire conditions, which will be used to teach students how to restore structures and contents that have heat or smoke damage.

The sessions will be held monthly at no charge, Mastous said. Josh Schneider, director of emergency services training for Delta, will oversee training at the facility.

Mastous founded Delta Disaster Services in 2006 after 30 years in the restoration industry and launched its national franchise model soon after.

Much of the company’s growth has occurred since March, when Delta was acquired by HRI Holdings, which also owns the Chem-Dry Carpet and Upholstery Cleaning, and N-Hance Wood Refinishing, franchise brands. Delta now has franchises in 30 cities, up about 10 since the HRI acquisition. Another dozen franchisees have purchased a license but have yet to open.

“They had built Chem-Dry to an international company, and N-Hance to over 500 franchise licenses,” Mastous said. “Both brands are now in the top 6 percent in the world. I’m looking to expand my company internationally to more than 500 locations, like HRI did with N-Hance.”

Mastous said the flood house gives his company an advantage.

“The Rocky Mountain region is a very competitive restoration market with our fires, floods and freezes,” he said. “We’re the first restoration firm to come out and put a lot of capital into training in this way.”

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